Realtime Support

Connectivity Statistics

Connectivity statistics allows Zapper to provide real time support to your POS integration. Zapper technicians monitor these statistics so that they’re able to proactively react should you experience any technical difficulties with your Point of Sale system and its integration with Zapper.

Timing

Zapper recommends that the statistics for the merchant be sent to the API at least once per 15 minutes. Please note that the more often these statistics are sent, the sooner Zapper can respond to any issues.

Refer to the API Documentation for a detailed explanation